Premier Pulse

News and Information for Premier Health Physicians and Advanced Practice Providers

Volume 13, Issue 4 – April 2026

Clinical Excellence at Scale: Building Our Cancer Institute

By Keith Bricking, MD, chief clinical officer, Premier Health

Discover how the new Premier Health Cancer Institute is transforming cancer care through cutting-edge research, advanced therapies, and the strength of our academic partnership.

Celebrating Match Day 2026 at Wright State University Boonshoft School of Medicine

By Raj Mitra, MD, dean of the Wright State University Boonshoft School of Medicine, chief academic officer, Premier Health

Match Day 2026: Celebrating our students stepping into residencies nationwide—many staying right here in Ohio to serve our communities.”

The Service Recovery Paradox

By April Anderson, MD, chief medical officer, Premier Physician Network

Explore how effective service recovery—using the HEART approach—can strengthen patient trust and satisfaction, even when expectations weren’t met.

New Clinical Support Tools

By Walter Reiling, MD, system chief medical information officer, Premier Health; and Mandy Via, system director of access, referral management, and telehealth, Premier Health

Discover two new clinical support tools designed to enhance decision-making, streamline workflows, and bring advanced, evidence based guidance directly to Premier Health providers.

Cardiovascular Institute Update

By Michael McKewen, system director, diagnostic and procedural cardio services, cardiovascular service line; and Sophia Dillhoff, system director, ambulatory cardio services, cardiovascular service line

Momentum is building as the Cardiovascular Institute expands teams, launches new programs, and drives innovation systemwide.