At Premier Health, we are using technology to bring our medical expertise to you more quickly and conveniently. Our telehealth includes services like a video consultation with a doctor so you don’t have to leave home when you’re sick. Or an immediate evaluation by one of our stroke experts, even if you’re in a community emergency department 50 miles away. 

How Does Telehealth Work?

Premier Health offers several services that use technology to connect you electronically to a health care provider:

Video Visits, Phone Visits, and e-Visits with Your Premier Physician Network Provider

For our Premier Physician Network patients, we have several avenues for safe and easy access to the care you need. Our convenient telemedicine appointment options include:

Please call your provider’s office to understand the most appropriate telemedicine visit type for you. To access some of these telemedicine options, you will need a MyChart account. Sign up for MyChart®

Premier Health Urgent Care Virtual Visit

The ultimate convenience of a virtual care visit combined with the care from the Premier Health Urgent Care providers you already know. Your virtual visit is conducted by the same urgent care providers that staff our physical locations. This helps provide peace of mind knowing that your virtual visit is with the same trusted team of local providers you’ve come to know and trust.

You can choose an urgent care video visit even if you are not connected to a physician. No apps or special software will need to be downloaded, and no lengthy registration process is required. Getting started is fast and easy!

Premier Virtual Care

It’s 2 a.m., and your 3-year-old is awake with a severe cough and high fever. You need help now but don’t want to add to your child’s misery by spending hours in an emergency room.

Premier Virtual Care offers a video consultation with a board-certified physician or nurse practitioner for common non-emergent illnesses in children and adults: flu, allergies, rash, urinary tract infection, and more. You don’t need an appointment for these video visits, and we’re here 24 hours a day, seven days a week for Ohio residents.

TeleStroke Stroke Care

An ambulance brings a man with stroke symptoms to Upper Valley Medical Center’s Emergency Department (ED) in Troy. The ED team contacts a stroke neurologist on call at Miami Valley Hospital in Dayton to evaluate and talk to him via a secure video conference line. The physician also views the patient’s CT scan and lab results and quickly recommends a clot-busting medication, immediately administered by ED staff. The patient is transported via CareFlight Air and Mobile Services to Miami Valley Hospital and admitted to the Neuroscience Intensive Care Unit.

When every minute matters, Premier’s TeleStroke services bring the highest level of stroke care to patients at several southwest Ohio hospitals. Our board-certified stroke neurologists and neurointensivists speed care to patients who have signs of stroke using a computer and monitor that bring the doctor to the patient’s bedside. The stroke specialists’ prompt evaluation and care recommendations help to improve a patient’s chances for recovery — even if the patient is in a community hospital across town.


For patients at Premier Health’s smaller EDs who need a consultation with a social worker — day or night — ED physicians can refer them to Premier TeleSocialWork. Social workers at Miami Valley Hospital can talk directly with patients at neighboring Premier hospitals via a computer and monitor wheeled right to the patient’s bedside. Social workers can provide ED patients with information and referral to many community or behavioral health agencies.

A Regional Leader in Telehealth

Premier Health works with telehealth programs across the country to share best practices and gather ideas. Premier’s telehealth interdisciplinary team actively participates with the American Telemedicine Association, staying abreast of advances and connecting with other programs. Premier also participates in the Ohio Hospital Association Telehealth Workgroup.