After-Hours Alternatives: Premier Health Offers Emergency, Urgent, and Virtual Care

Premier Pulse     July 2018

The needs of your patients can change from day to day, even hour to hour, so Premier Health offers several access points for patients to obtain care when and where they need it most – whether it’s a holiday, weekend, or after-hours.

Virtual Care

Premier Health recently launched Premier Virtual Care, the area’s first virtual clinic that enables patients in the State of Ohio to conduct visits with providers via video chat or phone consultation 24 hours a day, seven days a week. Premier Virtual Care connects patients with board-certified providers by phone or through video chat on a smartphone, tablet, or computer to manage minor health issues that do not require a hands-on exam or test. Premier Virtual Care provides virtual urgent care services for patients of all ages.

A virtual visit typically lasts about 20 minutes, and once the visit is finished, visit notes and referrals are provided for the patient to be seen by a local Premier Health physician. If needed, prescriptions are electronically routed to the patient’s preferred pharmacy.

We offer flat-rate pricing of $45, and no appointments are needed.

Patients can connect to the service at or call (844) 658-8317 to get started.

Urgent Care

Premier Health in late 2017 launched a market-wide urgent care network as part of an overall strategy to bring new access points to Southwest Ohio. An urgent care location that opened in Mason this month is the seventh location to open across the region. Additional urgent care centers are located in Englewood, Huber Heights, Miamisburg, Springboro, Troy, and Vandalia.

The sites will serve patients who need care when their primary care physician is not available, and a trip to the emergency department is not necessarily needed. Conditions treated in urgent care settings include colds, the flu or sinus infections, as well as sprains, strains, minor burns and rashes.

All Premier Health Urgent Care locations are open daily from 10:00 am to 10:00 pm and staffed by local, certified advanced practice providers. Each location is fully equipped with lab and X-ray services, and also offers vaccinations and school/sport physicals.

More information is available, and appointments can be reserved ahead of time online. Walk-in appointments are also welcome.

Urgent care sites are the latest way in which Premier Health is leading the local industry in providing patients with convenient access to care.

Emergency Care

For more serious illnesses and injuries that can’t wait, Premier Health also has emergency centers located throughout the region. Premier Health offers the region’s only Level I Trauma Center, Joint Commission Certified Comprehensive Stroke Center, and the area’s only Burn Center – all at Miami Valley Hospital. Our full-service emergency care and board-certified specialists are available 24 hours a day, seven days a week, supported by CareFlight Air and Mobile Services’ four helicopters and six mobile intensive care units (MICUs).

Visit to find an emergency location near you.

Primary Care Providers

Premier Health primary care providers specialize in the comprehensive care that can help keep patients and their families healthy. If you or a patient needs a primary care provider or specialist, you can visit to search Premier Health’s more than 3,000 physicians and advanced practice providers at 125 locations across Southwest Ohio. 

Back to the July 2018 issue of Premier Pulse

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