Patient Guide

Appointment/Procedure Preparation

New Lebanon Family Care is currently accepting new patients. To schedule an appointment, please call us at (937) 687-1331(937) 687-1331.

Any special instructions, such as fasting before a blood draw, will be discussed with you at the time you schedule the appointment.

What to Expect

Upon arrival to your appointment, you will be asked to fill out a Patient Information Registration Sheet and a Patient Health Intake Form. You may obtain these forms at the front desk, or you may pick them up prior to your appointment. These forms are also available to download here if you would like to fill them out in advance. We will also be asking you to sign up for MyChart.  Please bring your e-mail address with you.

Please be sure to bring your insurance card(s) and a list of your current medications.

After Your Visit or Procedure

Your physician may request a follow-up visit. If blood work is done during your visit with us, you will receive a results postcard in the mail within two weeks. If you sign up for MyChart, the test results will be released to your MyChart account within 3 days of being received and imaging results will be released in 5 days.

Billing and Insurance

Premier Physician Network’s customer service team is happy to answer any questions about billing and insurance you may have. Find detailed billing and insurance information in the Premier Physician Network billing section.