Patient Guide

Middletown Medical Group is dedicated to providing quality healthcare to patients 16 and older.

Quality healthcare is our highest priority. We want you to feel confident that you’ve made the best decision in choosing us to provide your care. 

To make an appointment, call (513) 424-2535(513) 424-2535.

Appointment/Procedure Preparation 

New patients can download a New Patient Information Form or request the form be emailed or sent through the postal service to you. Please complete the form and bring it to your first appointment. 

You also should take time to review the Notice of Privacy Practices prior to your first visit.

Any special instructions about your appointment will be discussed with you during the initial phone conversation.

What to Expect

New patients are asked to bring a list of their medications (including supplements and over-the-counter medications), a list of their allergies and insurance card(s) to your appointment.

Established patients should bring insurance card(s) to each visit. Also, each year you will be asked to complete an updated Patient Registration Form and to renew your permission to bill your insurance.

All patients should come prepared to pay any co-pays, deductibles, or co-insurances at the time of their visit.

After Your Visit or Procedure

At the end of your visit, you will be given an After Visit Summary, which includes your physician’s instructions and educational materials and suggestions. You also will be asked to sign up for MyChart – an electronic medical record – so we can communicate through our secured website. 

With MyChart, you can schedule appointment, check your current and past lab results, and ask other medical questions to the Middletown Medical Group team. Our office communicates lab and X-ray results promptly either by phone, letter or MyChart.

Billing and Insurance

Please verify your insurance coverage before your appointment. Find a list of the major insurance plans accepted by most Premier Physician Network here. Middletown Medical Group accepts most of these insurance plans.

Premier Physician Network’s customer service team is happy to answer any questions about billing and insurance you may have. Find detailed billing and insurance information in the Premier Physician Network’s billing section.