Visitor Restrictions to Contain Coronavirus (COVID-19)

To protect our patients, safeguard our hospital workforce, and limit the community spread of COVID-19, all Premier Health facilities have implemented the following visitor restrictions. 

Outpatient/Hospital/Emergency Department Visitors


Current patients and patients coming for an emergency department visit, hospitalization, outpatient procedure, or office visit are allowed one (1) support person in the building per day given adequate social distancing policies can be met.

Visitation or support persons for office visits may vary by provider. Patients are encouraged to check with individual providers to ensure they are clear on their provider’s policy.

No visitation will be allowed by anyone under the age of 18 unless they are the parent or legal guardian of a pediatric patient. 

No visitation will be permitted for routine outpatient testing, such as non-invasive radiology testing, routine x-rays, and lab studies. 


The following exceptions may apply:

  • “End of Life” situations;
  • Maternity patients may have one (1) additional support person, such as a doula;
  • Maternity patients under 18 years old may also have a parent or guardian present;
  • Minor patients (<18 years old) may have two (2) visitors in the emergency department and inpatient setting, but visitors are limited to only parents or guardians;
  • NICU patients will be allowed two (2) visitors for the duration of the patient’s stay, with one visitor allowed at a time;
  • Patients who require assistance due to mobility, reorienting/confusion (patient safety), interpretation, court-ordered, or health care decision making may have one (1) additional assistance person;
  • No visitors for confirmed or suspected COVID-19 cases (unless above criteria met).


Screening and Facial Covering/Mask Guidelines

At Premier Health, our commitment to safeguarding the health of our patients, visitors, and staff is our highest priority. This is why we are taking extra measures to minimize this risk of exposure for yourself and others to ensure the continued safety of our facilities. 

  • All employees, staff, patients, and visitors will be screened for symptoms or exposure history.
  • Screening is also being done at selected community ambulatory facilities.
  • Visitors will be asked to leave the facility if they have had symptoms in the past 24 hours or exposures in the last 14 days.
  • If the visitor is a driver for a patient and space is not available in the patient room or waiting room, the visitor may be asked to wait in their car until the patient’s appointment is completed.
  • Employees, staff, patients, and visitors must wash their hands, or use hand sanitizer, before and after leaving rooms and hospital buildings.
  • Visitors should wear a mask when in common areas of the hospital facility, such as hallways, public restrooms, gift shops, and dining areas. 
  • Visitors will be asked to wear their mask when a caregiver is present in a patient room. 
  • Patients and visitors may provide and wear their own mask or will be required to accept and wear the mask provided by the hospital facility.
  • Masks or facial coverings must fully cover the nose and mouth.
  • If a visitor refuses to wear a mask, visitors may be asked to leave the facility.
  • Exceptions may be made on an individual basis for those individuals who are unable to wear a mask due to health or disability issues. 

COVID-19 visitor restrictions will be rescinded when the state of emergency declaration is lifted for the State of Ohio.

Thank you for your understanding and assistance in keeping everyone safe.