Brandon R. Horne, MD

Staff was very caring and patient with me, especially when I started to not feel well. They were accommodating, supportive and responsive to my needs.

The x-ray technician took images of my left leg at mid calf even as I explained that the injury was at the knees. She said she had to follow written order even though the person that wrote the orders was 25 feet away. This caused a delay and the need to re-do the x-rays. Causing more discomfort when a simple question about the order would have been less painful and efficient.

All employees from front desk to Dr Horne are friendly, knowledgeable and explain my treatment as easy to understand.

Fast ,friendly, very professional office

Everyone was very friendly and helpful

Excellent service. Thanks

Dr.horne saved my life and my leg,he is a great man.thank you doc.

The receptionist that checked me in was very observant and courteous. She noticed I had a broken finger and was going to help me if I had to write things down.

Dr. Horne explained things well and let me know what I could expect my recovery time would be. Staff was friendly and courteous.

They didn't have a wheelchair knowingly people are handicap and I felt rushed out

Dr. Horne and his staff were great!

Everyone was very nice very professional and I think they took good care of me and I would go back if I had an issue with my leg

Friendly knowledgeable and informative

I really appreciate the Dr Horne nurses and clerks all are very nice kind and professionals

It was a very long healing process but Dr Horne explained every step along the way from surgery to final release. I am very grateful

i feel very fortunate to have such a great surgeon as Dr. Horne take good care of me! thank you!

Dr. Horne and his staff have been incredible through this whole journey. I would like to personally thank him and all the staff at MVH for the care and support I was given.

Dr Horne is very good.

It was a good experience

Dr Horne is very caring and thorough.

I was pleased with the care I got from Dr. Horne and that Iam able to use my arm once again.

Dr Horne cares about his patients and explained the X-rays as well as questioned the nurse as to Covid policy so we could stay with mom before and after surgery and didn't need to leave the hospital. We appreciate that and it was needed with her dementia.

This was my first broken bone ever. I didn't know what to expect but thankfully everyone there knew what to do and explained all my questions some of which probably sounded silly to them. They all treated me with respect. I will never break a bone just to see them again but if I do I would be happy to be under their care.

On time and organized

Great doctors.

I was referred to him through the ER when I called to make an appointment with him his medical assistant tryed to send me to another doctor, which I told her I wasn't comfortable with that and that I would prefer to see him and if he felt he couldn't help me then he could refer me not his Medical Assistant

Very thorough, truthful

Everyone was so nice and helpful. Would recommend Dr Horne to everybody with an orthopedic problem.

The visit was professional and pleasant with the whole process flowing smoothly.

Not happy with the wait time. (well over an hour just for x- rays, then another 10 minute wait to see the doctor). When I said I was going to miss my bus the nurse said I should have allowed more than an hour for my 15 minute appointment.

Dr. Horne and his staff are excellent and I appreciate the care they have given me during my injury. Very professional and good communicator. Thank you for everything.

I appreciated the doctor taking the time to explain his advice very carefully including practical matters that might not affect the healing but the experience. I did have one additional question about improving blood flow to an area to stimulate healing but I forgot to ask it. The staff was hanging out at the desk when I got out of the room; I had a question about transporation that was beyond the strictly medical part. They looked at me blankly but then tried to answer it with what they'd heard here & there. Maybe consider having medical transport info available in the orthopaedist's office? Another suggestion: if the medical staff adopted the practice of considering the patients to be their responsibility the whole time they're in the medical area - even after their specific medical task was done. Imagine, you're an orthopedic patient so you have trouble moving, and you're by yourself -- you're getting ready to leave, and 3 able people are right there chatting and you have to interrupt for information or just limp out without them acknowledging you. It's just kind of a downer when people are very friendly when they're doing something with you and then ignore you after they're done. I think all of them were kind people but they weren't aware they were still "on stage." So maybe something like the person who escorts the patient into the area is responsible to be aware of them til they leave? Do note I would still recommend the practice. They got me in quickly on short notice and they were nice and gave me good directions when I had to call about parking. I felt medically very well taken care of. There was just that one thing at the end that could be improved.