2017 RN NDNQI Satisfaction Survey Results Review

By Kelly Sodders, BSN, RN, NE-BC 

Annette Drake, MS, RN, CRRN, CBIS  

Between May 1 and 21, nurses who work with patients more than 50 percent of their time were invited to participate and complete the 2017 NDNQI RN Satisfaction/Engagement survey. 

There are specific questions in each of the Magnet eight categories:

  • Staffing and resource adequacy
  • Nursing foundations for quality of care
  • Autonomy
  • RN-to-RN interaction
  • Nursing administration
  • Professional development opportunity
  • Interprofessional roll-up  

For Magnet hospitals and Magnet aspiring hospitals, a majority of units/departments must outperform the mean/median in the NDNQI database for four of the eight categories. RN satisfaction is measured at both the organization and unit/department level.

During Premier Shared Governance and Site Coordinating Council, the hospital results were presented. Attendees were challenged with developing organization and unit/department action plans with the following expectations:

As an organization, site coordinating councils create an Organization-wide A4 Action Plan

For those organizations that outperformed in the four chosen categories, create an A4 action plan for sustainment.

For those organizations that did not outperform in the four chosen categories, the A4 action plan will need to cover at least one domain/category that did not outperform for the majority of units.

Nurses will review and provide input to their unit/department level results (ie: staff meetings, unit council meetings, bulletin boards, etc.)

At the unit/department level, directors sign off and ensure that there is a Unit/Dept level A4 Action Plan

For those that outperformed in the four chosen categories, create an A4 action plan for sustainment 

For those unit/departments that did not outperform in the four chosen categories, the A4 action plan will need to cover at least one domain/category that did not outperform for the majority of units

When Premier Health has its Magnet site visit, the appraiser team will ask nurses if they have seen their unit results and about any actions that were taken to improve/sustain RN satisfaction. This is why it is important to engage nurses in the action planning process as we commit to continuous improvement for nursing at Premier Health. 

2017 NDNQI RN Sat Preliminary Results for May

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