What to do if you experience symptoms

Symptoms of COVID-19 can range from mild to severe, with the majority being mild. The symptoms may appear two to 14 days after exposure and include:

  • Cough
  • Shortness of breath

Or at least two of these symptoms:

  • Fever
  • Chills
  • Repeated shaking with chills
  • Muscle pain
  • Headache
  • Sort throat
  • New loss of taste or smell

If you are experiencing symptoms of COVID-19, call your primary care provider. Please do not go directly to your doctor’s office without calling first, since many can isolate at home without being evaluated in person. 

If you are experiencing an emergency, go to your local emergency room or call 911.

Use the Centers for Disease Control and Prevention Self-Checker >

Alternatively, Premier Virtual Care is available 24 hours a day, 7 days a week to video chat with a health care provider from the comfort of your home, minimizing the risk of exposure to yourself and others.

During your virtual care visit or call with your primary care office, our providers will use risk assessments based on guidelines from the Centers for Disease Control and Prevention and the World Health Organization to screen for COVID-19. We assess for symptoms such as fever, cough, and shortness of breath. We will also ask you about your recent travel or contact with people who have been traveling or who may have the infection. While a diagnosis of COVID-19 cannot be confirmed virtually at this point, our health care teams can evaluate your risk for the condition, answer your questions, and recommend next steps. If we suspect you are at medium or high risk for COVID-19, we will outline immediate treatment steps and refer you for in-person care. If you are at low or no risk, the health care provider will work with you on home care or other treatments.

The CDC offers tips on how to stop the spread of illness if you are experiencing symptoms.