Telehealth Options: E-Visits, Virtual Care

In order to minimize the risk of exposure to yourself and others, if you experience symptoms of COVID-19 (cough, fever, shortness of breath, flu like symptoms), we ask that you please take the following steps.

Video Visits, Phone Visits, and e-Visits with Your Premier Physician Network Provider

For our Premier Physician Network patients, we have several avenues for safe and easy access to the care you need. Our convenient telemedicine appointment options include:

Please call your provider’s office to understand the most appropriate telemedicine visit type for you. To access some of these telemedicine options, you will need a MyChart account. Sign up for MyChart®

If your provider suspects you may be infected with COVID-19, he or she will determine the most appropriate place to send you for testing to ensure you get the right care and minimize spread. Please do not go directly to your doctor’s office or emergency department without calling first, since many can isolate at home without being evaluated in person.  

Find a Premier Physician Network provider near you.

Virtual Visits

Or, as an alternative, Premier Virtual Care is available 24 hours a day, 7 days a week. Virtual Care provides the opportunity to video chat with a health care provider, minimizing the risk of exposure to yourself and others.

During your virtual care visit or call, our providers will use risk assessments based on guidelines from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to screen for COVID-19. We assess symptoms and determine risk factors. We will ask you about recent travel or contact with people who have been traveling or who may have the infection.

While a diagnosis of COVID-19 cannot be confirmed virtually at this point, our health care teams can evaluate your risk for the condition, answer your questions, and recommend next steps. If we suspect you are at medium or high risk for COVID-19, we will refer you, as appropriate, for further testing and outline any appropriate immediate treatment steps. If you are at low or no risk, the health care provider will work with you on home self-care or other appropriate treatments.