Telehealth Options: E-Visits, Virtual Care

To make sure you get the care you need, the way you want it, we offer a variety of care options that you can access from home. If you experience symptoms of COVID-19, we ask that you please use one of these telehealth options in order to minimize the risk of exposure to yourself and others.

Video Visits, Phone Visits, and e-Visits with Your Premier Physician Network Provider

For our Premier Physician Network patients, we have several avenues for safe and easy access to the care you need. Our convenient telemedicine appointment options include:

Please call your provider’s office to understand the most appropriate telemedicine visit type for you. To access some of these telemedicine options, you will need a MyChart account. Sign up for MyChart®

If your provider suspects you may be infected with COVID-19, he or she will determine the most appropriate place to send you for testing to ensure you get the right care and minimize spread. Please do not go directly to your doctor’s office without calling first, since many can isolate at home without being evaluated in person.

Premier Health Urgent Care Virtual Visit

The ultimate convenience of virtual care visit combined with the care from the Premier Health Urgent Care providers you already know. Your virtual visit is conducted by the same urgent care providers that staff our physical locations. This helps provide peace of mind knowing that your virtual visit is with the same trusted team of local providers you’ve come to know and trust.

You can choose an urgent care video visit even if you are not connected to a physician. No apps or special software will need to be downloaded, and no lengthy registration process is required. Getting started is fast and easy!

Get started! We hope you enjoy your video visit with your provider.

Virtual Visits

Or, as an alternative, Premier Virtual Care is available 24 hours a day, 7 days a week. Virtual Care provides the opportunity to video chat with a health care provider, minimizing the risk of exposure to yourself and others.

During your virtual care visit or call, our providers will use risk assessments based on guidelines from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to screen for COVID-19. We assess symptoms and determine risk factors. We will ask you about recent travel or contact with people who have been traveling or who may have the infection.

While a diagnosis of COVID-19 cannot be confirmed virtually at this point, our health care teams can evaluate your risk for the condition, answer your questions, and recommend next steps. If we suspect you are at medium or high risk for COVID-19, we will refer you, as appropriate, for further testing and outline any appropriate immediate treatment steps. If you are at low or no risk, the health care provider will work with you on home self-care or other appropriate treatments.