Emergency or After Hours Contact

Calling Premier Family Care of Mason When the Office is Closed

There will be times when you need to reach our providers after hours. Please do not call our providers after hours for non-urgent concerns. This is better managed during regular office hours during a scheduled office visit. When you call the answering service (937) 949-4464(937) 949-4464, please stay on the line and you will be patched through to one of our providers.


Before you make your call, the following is a handy checklist for you to use to organize your phone call:

  • Define your or your child's problems and symptoms.
    • Write these down and keep them by the telephone so you can report them quickly and completely to our providers
    • Have someone else call the doctor for you if you are unable to talk.
  • Be sure to report any over the counter medications you have been taking.
  • Report results of self-tests and things you have been keeping track of, such as a temperature of 101 for two days, diarrhea that has lasted for 48 hours, and so on.
  • Ask the doctor what you should do and be prepared to write it down.
  • Have your pharmacy's phone number handy in case the doctor needs to prescribe medicine.
    • Remind our providers of any allergies to medications.
  • Ask what things might occur that would require you to go to the emergency room.
  • Ask if you need to be seen in the office for follow up.

Medicine Cabinet Tips

  • Keep a list nearby.
    • Remembering what needs to be replaced, replenished or refilled is a difficult task. Simplify the situation by keeping a piece of paper taped to the inside of the medicine cabinet. When you notice that something is running low, simply jot a reminder on the paper so you will see it the next time you open the cabinet.
  • Toss expired items
    • When assessing the items in your medicine cabinet, take note of their expiration date; properly dispose of outdated over-the-counter pills and prescribed medications. If you are unsure of what you should toss, check with a pharmacist. 
  • Stock up on seasonal must-haves
  • Each season poses different health hurdles.
    • During winter, cold and flu medication should be nearby.
    • Summer brings more sunlight, so protect skin by stashing a strong sunscreen (SPF-30 or better) on your shelves.
  • No matter what the season, purchase only as much as you will use to avoid throwing out expired products next year.
  • Keep any over-the-counter  medicines in their original packaging so that you have dosing instructions and expiration dates available.
  • Disposing of prescription drugs
  • Sometimes a medicine cabinet is not the best location for your “medicine cabinet”!  Try to keep this collection in a dry location that does not get too hot, too humid or too bright.
  • There will be a National Prescription Drug Take Back Day sponsored by the Drug Enforcement Agency in October. In the meantime, here are tips to dispose of prescription medication:
  • Follow any specific disposal instructions on the drug label or patient information that accompanies the medication. DO NOT FLUSH any medication unless the instructions specifically say so.
  • Take drugs out of their original containers and mix them with an undesirable substance, such as used coffee grounds or kitty litter. The medication will be less appealing to children and pets and unrecognizable to people who may intentionally go through your trash.
  • Put them in a sealable bag, empty can or other container to prevent the medication from leaking or breaking out of a garbage bag.
  • Before throwing out a medicine container, scratch out all identifying information on the prescription label to make it unreadable. This will help protect your identity and the privacy of your personal health information.
  • Do not give medications to friends. Doctors prescribe drugs based on a person's specific symptoms and medical history. A drug that works for you could be dangerous for someone else.
  • When in doubt about proper disposal, talk to your pharmacist to reduce the chance of unintentional use or overdose and illegal abuse.

Source: Drug Enforcement Administration

Medicine for Children

You should consider having these additional items available in the home for use with your children:

  • Topical protectant creams (for diaper-rash relief)
  • Nonaspirin liquid fever and pain reliever (because aspirin is linked to Reye's syndrome in children)
  • Nasal aspirator bulb syringe (to remove mucus from a stuffy nose)
  • Phone number for Poison Control hotline (800) 222-1222(800) 222-1222

The American Academy of Pediatrics no longer recommends the use of ipecac. Ipecac was used to produce vomiting. The theory was that by getting whatever was ingested out of the stomach, you could reduce the amount of drug that would get into the system. While that is true, ipecac caused a lot more problems than it solved. When used incorrectly, ipecac can cause more harm than good. If you have a bottle, empty the contents down the sink.

First Aid

Keep a well-prepared first aid kit. This can help to treat minor cuts, sprains and bruises, and it can reduce the risk of cuts becoming infected. It should contain the following items:

  • Thermometer: digital thermometers that you put in your mouth produce very accurate readings. A thermometer placed under the arm is a good way to read a baby's temperature.
  • Antiseptic: soap and water is the best antisetic available to clean cuts before they're dressed (bandaged). Alcohol-free antiseptic wipes are useful to clean cuts when soap and water are not readily available.
  • Eyewash solution: this will help to wash out grit or dirt in the eyes.
  • Sterile dressings: larger injuries should be covered with a sterile dressing to prevent infection until treatment can be given by a health professional.
  • Medical tape: this is used to secure dressings. It can also be used to tape an injured finger to an uninjured one, creating a makeshift splint.
  • Tweezers: for taking out splinters. If splinters are left in, they can cause discomfort and become infected.
  • Minor Wound Care
  • Adhesive bandages of assorted sizes (to cover minor cuts and scrapes)
  • Gauze pads (to dress larger cuts and scrapes)
  • Adhesive tape (to keep gauze in place)
  • Alcohol wipes and hydrogen peroxide (to disinfect wounds)
  • Antibiotic ointment