Frequently Asked Questions

Why is the "Last Done" date on my Preventive Care procedure Incorrect?

The "last done" date on your preventive care procedure may not have been recorded if the procedure or test was not performed at your physician's office using Premier Health's electronic health record. If you see a date that is inaccurate for a preventive care procedure, please discuss it with your primary care physician at your next visit, so that the record can be updated in Premier Health's electronic health record.

If your physician does not use the Premier Health electronic health record, procedures or tests performed at the office will not be reflected in MyChart. This can be updated by your physician using Premier Health's electronic health record, via the receipt of the health summary for the encounter.