Frequently Asked Questions

If some of my health information on MyChart is not correct, what should I do?

Your MyChart information comes directly from your physician's office using Premier Health's electronic health record and at your Premier Health hospital. At your next office or clinic visit, ask your physician to correct any inaccurate information. Your health information is reviewed and updated in your electronic medical record at each visit. You may also use the "Message to Doctor" function to communicate with your physician's office.

If the inaccurate information is related to a hospital visit, hospital stay, or an emergency department visit, you should contact the health information(medical records) department at the hospital to make corrections. You may be asked to complete a "Request for Amendment" form.