Premier Pulse

Volume 4, Issue 11 – November 2017

Better Explanations and Setting Expectations at the Bedside

Belcastro_350x350By Marc Belcastro, DO, chief medical officer, Southern Region

While this article concerns the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey, it is more about physician satisfaction and personal fulfillment. For your information, below are the questions patients are asked when evaluating their physician interactions. Truly, would you not want your patients to answer “always” to these questions?  Read more.

Joint Bundle, Helmet Impact Monitor Deployed

Blake_HS_350x350By Gary Blake, vice president, service line integration, orthopedics

The orthopedic service line in conjunction with reimbursement services and several joint surgeons have completed the joint care redesign and bundled product for introduction in the November timeframe. The bundled product will be unique compared to others in the market because it will include post-discharge services.  Read more.

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Editorial Board: Dr. Marc Belcastro, Dr. Atindra Chatterji, Dr. Jerry Clark, Dr. Jennifer Hauler, Dr. Scott Kanagy, Dr. Tammy Lundstrom, Dr. Matthew Reeves 

Chief Communications Officer: Diane Ewing 

Chief Consumer Officer: Chris Butler 

Director, System Communications: Ben Sutherly 

Editor: Niki Miller