Benjamin J. Bates, MD
Trauma Surgery
Colon and Rectal Surgery
Breast Surgery
General Surgery
About
About The Provider
Networks
Related Articles
Practice Website
Locations
- Gem City Surgeons at Miami Valley Hospital South Campus
- 2350 Miami Valley Drive, Suite 400, Centerville, OH 45459
- Get Directions
- phone: 937-228-1731
Experience
Training
WRIGHT STATE PHYSICIANS - DEPT. OF SURGERY
Residency, General Surgery, 2019Wright State University Boonshoft School of Medicine
Medical School, 2014Board Certifications
Surgery
American Board of Surgery, 2019Insurance
- Aetna
- Amerihealth Medicaid
- Anthem High Performance Network
- Anthem/Blue Cross Blue Shield
- Buckeye Health Plan
- Caresource - excluding Medicare Advantage
- Cigna
- CommuniCare I-SNP
- Devoted Health
- First Health/Coventry
- Hartzell Propeller Employee Plan
- Healthsmart
- Humana
- Medicaid Ohio Traditional
- Medical Mutual
- Medical Mutual of Ohio Employee Plan
- Medicare A and B
- MediGold
- Ohio Health Choice/Ohio PPO Connect
- Paramount - Medicare Only
- Perennial Advantage I-SNP - Medicare Only
- Private Healthcare Systems
- Tricare/Humana Military
- United Healthcare - Surest
- UnitedHealthcare - excluding Medicaid and Exchange Plans
- WellCare Medicare
Reviews
4.9 of 5 stars
210 Ratings, 74 ReviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 4/2/2024
I would ask patients if they are ok with residents observing before they all come in the room.
- 5 out of 5 starsReviewed on 4/2/2024
I have no complaints, just keep doing what you are doing.
- 5 out of 5 starsReviewed on 3/18/2024
I was very satisfied with the service.
- 5 out of 5 starsReviewed on 3/6/2024
The hold staff there is polite am professional
- 5 out of 5 starsReviewed on 3/5/2024
All the way from the secretaries to the doctor, and in between was great
- 5 out of 5 starsReviewed on 2/13/2024
Dr Bates and staff are kind, courteous, make me feel comfortable, and all my questions answered that I understand. Recommend Dr. Bates to others.
- 5 out of 5 starsReviewed on 1/30/2024
Everyone in the office was thoroughly professional and made me feel well cared for and liked. Dr Bates exuded enthusiasm and gave lots of information
- 5 out of 5 starsReviewed on 1/15/2024
Everything went fie as expected!
- 5 out of 5 starsReviewed on 1/15/2024
Dr Bates has been an excellent surgeon who listens and cares.
- 5 out of 5 starsReviewed on 1/9/2024
Dr Bates removed my gallbladder at 30 weeks pregnant. Thank you for taking such good care of myself and my baby. His office staff are always pleasant and quick to get me in for appointments.
- 4 out of 5 starsReviewed on 12/20/2023
Very helpful on getting me a health care doctor for I was looking for one.Had not seen Doctor for about five years I think.Dr Bates and staff were very calming and helpful.
- 5 out of 5 starsReviewed on 12/13/2023
Dr. Bates was very nice and did great service.. The surgery schedule also did a great job. Thank you
- 5 out of 5 starsReviewed on 12/12/2023
My wife and I were very impressed with the physician and his staff. All of our questions were answered thoroughly.
- 5 out of 5 starsReviewed on 12/12/2023
Awesome job everyone was great done a fantastic service and job
- 5 out of 5 starsReviewed on 12/12/2023
THE STAFF AND DR. BATES WERE EXCEPTIONAL. ONE OF THE BEST OFFICE VISITS I HAVE.
- 5 out of 5 starsReviewed on 12/12/2023
They are friendly and professional
- 5 out of 5 starsReviewed on 12/6/2023
The whole office staff, nurses, and doctor was very friendly, helpful, and professional.
- 5 out of 5 starsReviewed on 11/28/2023
Provider was very professional and caring.
- 5 out of 5 starsReviewed on 11/27/2023
Very professional staff. Dr. Bates listened to my concerns and was very understanding. Highly recommend his practice.
- 5 out of 5 starsReviewed on 11/21/2023
Everyone there is super nice and accommodating!
- 5 out of 5 starsReviewed on 11/15/2023
This is a 10 plus office. Reception is very friendly and Dr Bates and his nurse are very kind & knowledgable.
- 5 out of 5 starsReviewed on 11/15/2023
Dr. Bates was awesome with listening to me and explaining things about my procedure coming up.
- 5 out of 5 starsReviewed on 11/14/2023
This was a six month follow up after surgery.
- 5 out of 5 starsReviewed on 11/7/2023
Dr. Bates did an excellent job describing the surgery and it went exactly as he said. Thank you Dr. Bates.
- 5 out of 5 starsReviewed on 11/7/2023
Courteous,professionaland friendly
- 5 out of 5 starsReviewed on 11/6/2023
It was good.
- 5 out of 5 starsReviewed on 11/6/2023
Everyone was very nice!
- 5 out of 5 starsReviewed on 10/24/2023
Dr Bates was extremely attentive. Had good listening skills. I didn't feel rush or intimidated. I really felt he wanted to find the root cause to my symptoms and did a good due diligence in taking steps to help me feel better. I have been in a great deal of pain for sometime now. I'm excited to get my health on a better path. Thank you!
- 5 out of 5 starsReviewed on 10/24/2023
Was a great experience at this doctor. I like him, nurse and the front staff.
- 5 out of 5 starsReviewed on 10/24/2023
GC Surgeons did not HAVE to schedule a scan for me; as I already had one done just a few days before the visit. It was provided by my primary doctor before I was forwarded to Dr. Bates. Wonderful visit, all staff members made me feel like part of a "family" and not JUST a patient.
- 5 out of 5 starsReviewed on 10/23/2023
Dr. Bates was on time which is a big plus.
- 5 out of 5 starsReviewed on 10/17/2023
Top notch, well, Run.
- 5 out of 5 starsReviewed on 10/10/2023
I have surgery going to be scheduled and I think things will be ok after talking to Dr Bates.
- 5 out of 5 starsReviewed on 10/10/2023
All staff at this location were happy and pleasant. So nice that I told them when I retire in two years I want to come work with them. What a nice atmosphere!!
- 5 out of 5 starsReviewed on 10/9/2023
Dr. Bates is very good at communicating with his patients. I would highly recommend him.
- 5 out of 5 starsReviewed on 10/4/2023
Everyone in the office was very understanding and went above and beyond to help me with my care. Dr. Bates took his time and listened to my concerns. He explained what should be done and what possibly could be done with surgery. Explaining the good and the bad.
- 5 out of 5 starsReviewed on 10/4/2023
Wonderful Dr Bates kept me out of the ER and saw me right away! Even called me to instrust me where to go. Very grateful!
- 5 out of 5 starsReviewed on 10/3/2023
From the ladies at the front desk, nurse that took vitals etc, and Dr Bates I was treated with kindness and efficiency! I could not have asked for a better office and I so appreciate it!!!
- 5 out of 5 starsReviewed on 9/27/2023
Very positive experience.
- 5 out of 5 starsReviewed on 9/20/2023
My thanks to all for service provided. I anticipate being treated in the same manner in any and all appointments in the future.
- 5 out of 5 starsReviewed on 9/13/2023
WYting on a appointment
- 5 out of 5 starsReviewed on 9/12/2023
My experience during my consult was excellent, however, I haven't yet heard back from the office or scheduler as to when my surgical procedure will be scheduled.
- 5 out of 5 starsReviewed on 9/12/2023
I hate such a great experience with Dr Bates. He was very informative, seemed very invested in patients needs/concerns and had great bedside manner. He answered any questions my family members or I had. I'm so happy I went with my intuition and found Dr. Bates!
- 5 out of 5 starsReviewed on 9/11/2023
Dr Bates smile and relaxed way of talking to a patient puts you at ease in his office. He answers all questions and explains The girls at the desk are really nice and friendly Takes the stress out of what you are really there for.
- 5 out of 5 starsReviewed on 9/4/2023
Dr. Bates and his staff were amazing and I felt taken care of.
- 5 out of 5 starsReviewed on 8/29/2023
Dr Bates explained things in a clear way and answered all my questions to my satisfaction!
- 5 out of 5 starsReviewed on 8/28/2023
Dr. Bates is caring and very competent. I would highly recommend him to anyone who needs a surgical procedure he can provide. His staff, receptionist and nurses, is excellent.
- 4 out of 5 starsReviewed on 8/15/2023
It is really to early to past judgement on Dr. Bates and his staff because it was my 1st visit. They all seemed very nice. I would like to have my surgery sooner but they are working on that. The staff was very nice and the office was nice.
- 5 out of 5 starsReviewed on 8/15/2023
Dr. Bates was prepared to discuss the issues, and was thorough in interview and in his exam. Dr. Bates explained his procedure, and answered my questions. I had a very positive visit!
- 5 out of 5 starsReviewed on 8/15/2023
Fantastic and full of empathy!
- 5 out of 5 starsReviewed on 8/8/2023
Very cheerful grew!!!
- 5 out of 5 starsReviewed on 8/7/2023
Great experience wonderful staff good doctor
- 5 out of 5 starsReviewed on 8/7/2023
The doctor and staff at this facility are excellent! Friendly, knowledgeable, and efficient. I am very glad that I found this practice.
- 5 out of 5 starsReviewed on 7/11/2023
Waited in room too long
- 5 out of 5 starsReviewed on 7/11/2023
Dr Bates is a very caring doctor!
- 5 out of 5 starsReviewed on 7/5/2023
Very friendly office good experience
- 5 out of 5 starsReviewed on 7/5/2023
This is one excellent physician who is going to help me immensely.
- 4 out of 5 starsReviewed on 7/4/2023
I went to get my mammogram results & Dr. Bates never mentioned my results. My fault too I guess. He was running late because of a surgery & was probably a little flustered.
- 5 out of 5 starsReviewed on 6/28/2023
Extremely friendly and still very efficient front desk. Same for the person doing vitals before dr came in. Dr was confident about my symptoms and treatment. About what I needed to do or in my case not do. After speaking with him - my nerves were calmed and I will follow his direction.
- 5 out of 5 starsReviewed on 6/26/2023
I am a returning patient,so I definitely am satisfied.
- 5 out of 5 starsReviewed on 6/26/2023
Great experience even tho we were talking about my upcoming surgery. Nice people
- 5 out of 5 starsReviewed on 6/19/2023
I felt I will be under very good care with them.
- 5 out of 5 starsReviewed on 6/7/2023
Dr Bates & personnel were friendly, courteous & professional. His input/advice was great! He explained things so we could understand. Appreciate him very much!
- 5 out of 5 starsReviewed on 6/6/2023
Went for a consult. Everyone there was very professional and friendly. I was very impressed.
- 5 out of 5 starsReviewed on 5/29/2023
So far we are in a holding pattern, due to another surgery that I may have
- 5 out of 5 starsReviewed on 5/22/2023
I would recommend Dr. Bates to anyone, who might have need for his services.
- 5 out of 5 starsReviewed on 5/17/2023
His office got me in the next day, he listened to my issues, agreed with me and schedule surgery the next day. It was a great experience. I felt heard and understood by my Dr and his staff.
- 5 out of 5 starsReviewed on 5/15/2023
From the moment we entered this office we were made to feel important (valued), from the receptionist, nurse and doctor. Considering I was looking at having surgery it was a pleasant experience.
- 5 out of 5 starsReviewed on 5/3/2023
He has a great personality and seems very eager to help people. He's a caring doctor.
- 4 out of 5 starsReviewed on 5/2/2023
very positive was able to be seen right away
- 5 out of 5 starsReviewed on 4/26/2023
My appointment was at 11:30 and was scheduled to last 15 minutes. I was told to arrive at 11:15, which I did. I was in the examination room by 11:25. It was 11:53 when Dr. Bates arrived. I was tight on time and was within a couple minutes of needing to leave and reschedule the appointment. Dr. Bates was great when he arrived. It would have been a nice courtesy if someone would have stopped by the room and explained to me Dr. Bates was running behind and provided me with some type of information in regards to the length of the delay.
- 5 out of 5 starsReviewed on 4/26/2023
Love the fact the office staff was willing to schedule my test for me and worked to find the place with the Appreciated the doctor's willingness to learn more about my condition before suggesting surgery. Also appreciated hearing other possibilities for what ails m. Didn't feel rushed.
- 5 out of 5 starsReviewed on 4/25/2023
Considering my circumstances this was a good experience. Every one was kind, upbeat and helpful.
- 5 out of 5 starsReviewed on 4/19/2023
Very personable and professional.