Premier MyChart E-Visits

We understand your time is valuable, and that a trip to see your health care provider isn’t always possible with a busy schedule. E-Visits were made with you in mind and provide you with a convenient alternative that allows you to visit your health care provider directly from your computer or mobile device instead of making an office visit.

Though an E-Visit is not meant to replace seeing your doctor for more serious health problems, you may use this service for a variety of non-emergent symptoms:

  • Allergic rhinitis (seasonal allergies)
  • Back pain
  • Cold sores
  • Cough
  • Diarrhea (loose, watery bowel movements)
  • Fatigue
  • Gout
  • Headache
  • Heartburn
  • Poison ivy
  • Red eye
  • Sinus problems
  • Travel advice
  • Urinary problems
  • Vaginal discharge/irritation
  • Other

After following a few simple steps you will spend about 10 minutes answering questions about your symptoms which your provider will review along with your medical history and respond with a specific treatment plan. Your provider is even able to prescribe medication if needed, but may even determine that your symptoms would require an office visit.

Submitting an E-Visit is easy and secure and can be done at any time of day wherever you might have access to an Internet connection.

To submit an E-Visit request, you simply need to have a MyChart account that you would access by visiting or the MyChart mobile app and then logging in by entering your user name and password. At this time, only Premier Physician Network primary care providers provide E-visits.

Next you will need to click on the Visits tab and then select E-Visits on the drop-down menu.

From there you will be prompted to answer a few questions about your symptoms which will be evaluated by your provider, and your E-Visit can be paid for on-line using a credit card. The cost of an E-Visit is $30. If your E-Visit is denied, you will not be charged. You must be in the state of Ohio to receive an E-Visit. 


Content Updated: May 10, 2019

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